PRIVACY POLICY

Last updated: August 2026

Asia Knowledge Law Books ("we", "us" or "our") respects your privacy and is committed to handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information when you visit asiaknowledgelawbooks.com, purchase from us, create an account, subscribe to updates or contact us.

We operate in Malaysia and aim to handle personal data in accordance with applicable Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA).

1. Information We Collect

Depending on how you use our website, we may collect information such as:

• your name;
• email address;
• telephone number;
• billing and delivery address;
• account information;
• order and purchase history;
• payment and transaction details;
• delivery and tracking information;
• enquiries, feedback and communications with us;
• marketing preferences; and
• technical information such as your IP address, browser, device type and website activity.

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Use Your Information

We may use your personal data to:

• process and fulfil your orders;
• arrange delivery and provide tracking updates;
• process payments, refunds and returns;
• respond to enquiries and provide customer support;
• maintain your customer account;
• improve our website, products and services;
• understand how customers use our website;
• prevent fraud, misuse and security incidents;
• send marketing communications where permitted;
• maintain business, accounting and transaction records; and
• comply with legal or regulatory requirements.

We do not sell your personal data as part of our ordinary business activities.

3. Orders, Payments and Delivery

When you place an order, we use the information you provide to process your purchase and deliver your products.

Payments may be processed by third-party payment gateways, banks or financial service providers. These providers may collect payment information directly from you.

Asia Knowledge Law Books may receive information such as your payment status, transaction reference, payment method and amount paid, but we do not necessarily receive or store your full credit or debit card details.

To fulfil an order, we may provide necessary information to courier, postal or logistics providers, including your:

• name;
• delivery address;
• telephone number;
• email address where required; and
• parcel or order reference.

These providers may process your information in accordance with their own privacy policies.

4. Shopify and Other Service Providers

Our online store is powered by Shopify.

Shopify provides the technology used to host and operate our ecommerce store and may process personal data on our behalf in connection with website visits, accounts, orders, transactions and store operations.

We may also use other service providers to support our business, including:

• payment providers;
• courier and logistics providers;
• website and hosting services;
• email and communications platforms;
• analytics services;
• IT and security providers; and
• professional advisers such as accountants, auditors or lawyers.

We only share information that is reasonably required for these providers to perform their services.

Some service providers may operate or store information outside Malaysia. Where this occurs, we take reasonable steps to ensure that personal data is handled appropriately and in accordance with applicable requirements.

5. Cookies and Website Analytics

Our website uses cookies and similar technologies to help the site function properly and to understand how visitors use it.

Cookies may be used to:

• remember items in your shopping cart;
• keep you signed into your account;
• remember your preferences;
• measure website traffic and performance;
• understand which products and pages are viewed;
• improve website navigation and functionality; and
• support marketing or advertising functions where enabled.

You can control or disable cookies through your browser settings.

Please note that blocking certain cookies may affect the operation of some parts of the website.

We may also use Shopify analytics or other analytics tools to understand website usage and improve our store.

6. Marketing Communications

If you subscribe to our mailing list, request updates or otherwise agree to receive marketing from us, we may contact you about:

• newly released legal publications;
• new or updated editions;
• restocked titles;
• special offers and promotions; and
• other Asia Knowledge Law Books news.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the email or by contacting us.

Even if you unsubscribe from marketing, we may still send you important transactional communications regarding an order, payment, delivery, refund or customer service request.

7. When We May Share Your Information

We may share personal data with third parties where reasonably necessary to operate our business or provide our services.

This may include:

• Shopify;
• payment providers;
• courier and logistics companies;
• technology and hosting providers;
• analytics providers;
• professional advisers; and
• government or regulatory authorities where required by law.

We may also disclose personal data where necessary:

• to comply with a legal obligation or court order;
• to investigate fraud or unlawful activity;
• to protect our rights, customers or business;
• to enforce our terms and policies; or
• in connection with a sale, transfer or restructuring of our business.

8. Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected or where we are required to retain it for legal, tax, accounting, transaction or dispute-resolution purposes.

We take reasonable administrative and technical measures to protect personal data against:

• unauthorised access;
• loss;
• misuse;
• alteration; and
• unauthorised disclosure.

However, no online service or electronic storage system can be guaranteed to be completely secure.

If you have a customer account, you are responsible for keeping your login details and password confidential.

9. Your Personal Data Rights

Subject to applicable Malaysian law, you may have the right to:

• request access to personal data we hold about you;
• request correction of inaccurate or incomplete information;
• update your personal details;
• withdraw consent where processing is based on consent;
• opt out of direct marketing communications; and
• raise questions or concerns about how we handle your personal data.

We may request information to verify your identity before processing certain requests.

If information relating to an existing order is incorrect, please contact us as soon as possible. Once an order has been dispatched, we may not be able to change the delivery details.

10. Third-Party Websites

Our website may contain links to third-party websites, including publishers, payment providers, social media platforms or other external services.

These websites are operated independently from Asia Knowledge Law Books and may have their own privacy policies.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in:

• our website;
• our services;
• our business practices;
• technology; or
• applicable legal requirements.

The most recent version will be published on our website with the updated date shown at the top of this page.

12. Contact Us

If you have any questions about this Privacy Policy, how we handle your personal data, or would like to request access to or correction of your information, please contact us using the contact information provided on our website.

Asia Knowledge Law Books
Malaysia
Website: asiaknowledgelawbooks.com

We may request reasonable information to verify your identity before providing access to or making changes to personal data.